Manager: Whether he was an employee or not you can't talk like that. You can't abuse customers and we have a strict policy about abuse towards staff. We don't tolerate it.
DB: ITS NOT MY FAULT. HE'S A F*CKING IDIOT. IF HE HAD ......
She was interrupted by the manager.
Manager: Please. stop. shouting!
The manager pressed transmit on her radio and said:-
Manager: Security, urgent, code 4, aisle 14.
Manager to me: Are you OK Sir?
Me: Yes I'm fine I just needed birthday candles. Could you tell me where they are?
DB: WHAT THE F*CKING HELL IS GOI....
Manager to DB: Stop. Shouting. Stop. Swearing. If I have to warn you again you will have to leave the store.
Manager to me: They're on aisle 22.
Me: OK. Thank you."