Flight 171 carried people from around the world, with passengers and crew including 169 Indian nationals, 53 Britons, seven Portuguese nationals, one Canadian, and 12 crew members.
Among the victims were families traveling home, couples returning to their children, respected doctors, medical students, and devoted parents.
Stories of loss rippled through communities in India, the United Kingdom, and beyond—each family left to grapple with the sudden, devastating absence of loved ones.
Ashok and Shobhana Patel, a British couple living in Kent, had spoken to their children and grandchildren as they awaited the flight, full of excitement at their imminent reunion.
Ketan Shah, a father of two and well-known store owner in Hampshire, made a final call to his wife from the plane, unaware it would be their last conversation.
Whole families perished, like the Nanabawas of Gloucester and the Joshis from Derby, with young children, parents, and even grandparents lost together in a single moment.
Victims on the ground included medical students and doctors’ relatives who had been in the hostel struck by the plane, compounding the tragedy within the local community.
As tributes poured in, families spoke of their loved ones’ joy, resilience, and warmth, remembering them not just for the way they died, but for the lives they had lived and the people they had touched.
Religious and cultural organizations held vigils, prayers, and support services, with outpourings of grief and solidarity echoing across continents.
In the aftermath, the process of identifying victims was painstakingly slow, with DNA samples required due to the scale of destruction.
Air India and government officials offered financial support and pledged to help families with medical costs, repatriation, and the rebuilding of shattered lives.
The crash became a collective loss, felt not only by those directly affected, but by entire communities grieving for lives so suddenly and unfairly ended.